Frequently Asked Questions About Elder Care Services

Author: Comforting Caregivers | | Categories: Caregiver Agency , Home Care Agency , Home Health Care

Blog by Comforting Caregivers

It can be heartbreaking to watch an elderly family member struggle to do some of the everyday activities that they used to do, such as preparing meals, dressing, or meeting friends. It can also leave them feeling frustrated and lonely. In this situation, it’s essential to seek a professional caregiver to ensure your loved ones can maintain their independence within the familiar surroundings of their own home.

However, when it comes to elder care services, there are many questions clients have but often find answers difficult to come by.

Therefore, Comforting Caregivers wants to arm you with the most accurate information available to help you make informed decisions. To do this, we’ve answered some of the most frequently asked questions about elder care services.

1. Do you provide in-home assessments?
Yes, we provide in-home assessments, and they are accessible at no cost to you and your family. It’s highly recommended, as it gives us a chance to meet in person and get a better understanding of the care needed in living situations, and make every effort to arrange the best possible caregiver for your loved one. If required, we can make adjustments.

2. What’s included in your care plan?
We provide a personalized care plan, including medication management, meal preparation, transportation, light housekeeping, and hygiene care.

3. Are you licensed?
We are licensed under the Home Care Services Bureau and the State of California.

4. How do you take precautionary measures against COVID-19?
Our caregivers wear masks, wear scrubs, sanitize, and wash their hands frequently. We follow the Los Angeles County Public Health Department and the Center for Disease Control (CDC) recommendations, policies, guidelines for health and safety for all our caregivers, employees, and clients.

5. Where do you provide care?
We cover all of Southern California.

6. Do you accept Insurance Policies?
We assist with the reimbursements for Long-Term Care Insurance Policies and provide further details over the phone or in person.

7. Is your company available 24/7?
We are open from 9.00 am to 5.00 pm during office hours, and both our office and caregivers are available night and day 24/7 via text, email, and phone call. We provide accessibility and flexibility for any concern with 24-Hours Care for your loved ones. We are available 365 days a year, on holidays, weekends, and nights.

8. How do you screen your Caregivers? Are they given a criminal background check?
We screen the candidate’s qualifications, skills, and references. They go through a live scan, a background check, and fingerprinting for any criminal record from the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

We hope these answers made you feel more confident about selecting a caregiver. If you have any more questions about elder care services, get in touch with the experts at Comforting Caregivers.

As the best 24-hour in-home caregivers in Glendale, Los Angeles County, our mission is to make sure that all of our clients live comfortably in their homes with the care they need.

Our services include transportation, light housekeeping, meal preparation, post-operative care, medication management, hygiene care, companion care, ADLs, and laundry. We have caregivers, home health aides, and certified nurse assistants on staff. We serve clients across Encino, El Segundo, Granada Hills, Hollywood, Bel Air, Beverly Hills, Brentwood, Burbank, Canoga Park, Chatsworth, Culver City, Manhattan Beach, Marina del Rey, Pacific Palisades, and Redondo.

To learn more about how we can help you, please click here or contact us by clicking here.